Privacy Policy
Whipedia ("we," "our," or "us") operates the automotive marketplace at whipedia.com. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, list a vehicle, contact a dealer, or submit a financing inquiry. This may include:
- Name, email address, and phone number
- ZIP code and general location for search purposes
- Vehicle listing details if you list a car for sale
- Messages you send to dealers or through our contact forms
- Account preferences and saved searches
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and device information. We use this information to improve our services and for analytics purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Whipedia marketplace
- Connect buyers with dealers and private sellers
- Send you search alerts, price drop notifications, and account-related communications you opt into
- Process financing inquiries and connect you with lending partners
- Respond to your questions and provide customer support
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With dealers and sellers: When you submit a lead form, request information, or apply for financing related to a specific vehicle, we share your contact information with the relevant dealer or seller so they can respond to your inquiry.
- Service providers: We work with third-party providers for hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to protect your information.
- Legal requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of Whipedia and its users.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences (such as your ZIP code and search filters), maintain your session when you are signed in, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
We may use Google Analytics and similar analytics services to understand how visitors use our site. These services may set their own cookies and collect data about your usage.
5. Your Choices and Rights
You may:
- Access and update your account information at any time by signing in
- Unsubscribe from email notifications using the link in any email we send
- Request deletion of your account and associated data by contacting us
- Opt out of analytics tracking by using browser privacy settings or opt-out tools provided by analytics providers
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.
6. Data Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Whipedia is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Third-Party Links
Our site may contain links to dealer websites, Carfax, and other third-party services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of Whipedia after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
- Email: [email protected]
- Website: whipedia.com/contact